Frequently Asked Questions
Answers about preparation, costs, and care that families ask most.

Hospital
What services does the hospital offer?
General treatment, health check-ups, rehabilitation and physiotherapy, elderly care, and home care. See the services and packages pages for everything we offer.
Where is the hospital located?
You can find our location and directions on Google Maps.
Do you accept social security coverage?
Not at this time, we do not currently accept social security.
Do you accept private insurance?
Yes. We recommend discussing your policy with our team before your visit.
Is elderly care available daily and monthly?
Yes, both daily and monthly. Details and pricing are on the packages page.
What services do you provide at home?
A golf-cart pickup service for nearby locations, telemedicine consultations, and at-home blood draws.
Nursing Home
How much does it cost?
Rates differ by branch, depending on the level of care and the room type, starting from ฿19,000–25,000 per month. Open a branch below for its packages and promotions.
Pracha Uthit
AGY Care Plus
84 Soi Pracha Uthit 60/2, Thung Khru, Bangkok 10140
From ฿25,000/month
Salaya
Care Dee elderly care centre
95 Salaya, Phutthamonthon District, Nakhon Pathom 73170
From ฿19,000/month
Viphavadi 44
Baan Hom Lamduan elderly care centre
8 Soi Viphavadi Rangsit 44, Lat Yao, Chatuchak, Bangkok 10900
From ฿25,000/month
Where are your branches?
We have 4 branches. Open one to see its location, room types, facilities, and packages.
Pracha Uthit
AGY Care Plus
84 Soi Pracha Uthit 60/2, Thung Khru, Bangkok 10140
From ฿25,000/month
Salaya
Care Dee elderly care centre
95 Salaya, Phutthamonthon District, Nakhon Pathom 73170
From ฿19,000/month
Viphavadi 44
Baan Hom Lamduan elderly care centre
8 Soi Viphavadi Rangsit 44, Lat Yao, Chatuchak, Bangkok 10900
From ฿25,000/month
Do I need to book in advance?
Call 02-109-4210 to ask about reserving a bed in advance.
What does the package include?
The package covers adult diapers, three meals a day, and round-the-clock care.
What is not included in the package?
The patient’s regular medication and personal items are not included.
What activities are there for residents?
AGY HERO Nursing Home runs a full activity programme, occupational therapy, hand and foot spa, painting, daily merit-making, and much more.
Do you care for stroke patients?
Yes, and we have a dedicated rehabilitation and physiotherapy package for them.
Do you care for patients with Alzheimer’s?
Yes. We ask families to let us know in advance when booking.
Home Care
What qualifications do the caregivers hold?
Certified caregivers, nurse assistants, and registered nurses, matched to what the patient needs. Every caregiver has passed a criminal background check.
What can a caregiver help with?
Daily routines, personal hygiene, meals and medication, keeping the patient’s living space, bed, room and bathroom in order, general assistance, basic physiotherapy, and accompanying them to medical appointments.
How far in advance should I book?
We recommend booking 3–5 days ahead.
How much does it cost?
Home care is available daily or monthly, see the packages page for the rates.
For a monthly hire, do we need to provide a room for the caregiver?
For a monthly, 24-hour arrangement, yes, the caregiver needs somewhere to sleep and space for their personal belongings.
Preventive Care & Monitoring
How often should I have an annual check-up?
Once a year for most people. Those with risk factors or an existing condition may need more frequent testing. Your doctor will advise.
Which vaccines do older adults need?
Commonly influenza, pneumococcal and shingles. A doctor will assess and recommend based on each person’s health and history.
How does the Health Monitoring Program (Lab + App) work?
It starts with a baseline lab panel, linked into an app. Our doctors follow your values over time and alert you when a risk trend appears, before it becomes illness.
I feel healthy. Is the monitoring program still worth it?
Yes. The point is prevention and seeing risk early, rather than waiting for symptoms before testing.
When should work-related neck or shoulder pain be assessed?
If it persists beyond one to two weeks, comes with numbness, or is affecting your work, it is worth being assessed.
Organizations & Communities
What size of company are the corporate programs for?
They scale from small companies to large factories. Our team assesses and proposes a plan matched to your headcount and budget.
How much employee health detail does HR see?
The HR dashboard shows organization-level aggregates only, never identifying individuals or their medical details, to protect employee privacy under medical ethics.
Can you run screening and vaccination at our site?
Yes, we have a team and a mobile unit that runs screening and vaccination events at workplaces and inside residential communities.
Does the community program cost the village committee anything?
The core activities are free for the committee to host. Additional testing or treatment residents choose is charged at the agreed preferential rates.
Can residents who aren’t comfortable with apps take part?
Yes. Health Talks and the mobile health centre need no app at all. The well-being app is an optional extra for those who want it.

Still have a question?
Contact our team